TÜRSAB Class-A (License #13811) OTA & Flight Search Architecture
Engineered for Biletimsende to scan 200+ domestic and international airlines (Turkish Airlines, Pegasus, SunExpress, AJet) in real time, combining round-trip/one-way flight search, PNR lookup, a 15-minute price-lock guarantee, and 24/7 live travel advisor support.
Project Scope, Brand Positioning & Sectoral Requirements
Engineered to compare schedules, baggage allowances, and multi-leg fares across more than 200 airlines in seconds while maintaining a frictionless booking experience.
The live platform features dynamic fare cards for domestic hubs (Istanbul, Ankara, Izmir, Antalya, Mugla, Trabzon) and global capitals (London, Paris, New York, Tokyo), real-time active user and daily booking counters, and ancillary ticketing workflows including seat selection, extra baggage, pet travel, and unaccompanied minor services.
System Architecture & Core Platform Modules
| Platform Module / Layer | Architectural Implementation & Function | User Experience & Operational Impact |
|---|---|---|
| Multi-Airline (200+) Search & PNR Engine | Origin/destination airport autocomplete, Today/Tomorrow/Weekend quick-date chips, cabin/passenger selector, and PNR ticket lookup. | Lets travelers compare fares and baggage rules across 200+ carriers on a single screen in seconds. |
| 3D Secure Checkout & TÜRSAB Compliance Layer | 256-bit SSL encryption, 3D Secure card verification, TÜRSAB Class-A License #13811 verification, and a 15-minute fare guarantee. | Eliminates agency trust friction and maximizes checkout completion rates. |
| Dynamic Domestic & International Route Grid | Route cards displaying live flight frequencies and starting fares for Istanbul, Izmir, London, Paris, New York, and Tokyo. | Captures high-intent route-specific SEO queries as dedicated landing hubs. |
| 24/7 Advisor-Assisted Ticketing & Changes | One-click call center integration for ticket rebooking, open-ticket redemption, student/seafarer fares, and group bookings. | Provides human operational backup for complex multi-leg itineraries and urgent schedule changes. |
User Experience (UX), Conversion Flow & Technical Execution
To minimize booking friction for mobile travelers, the search widget is anchored above the fold with progressive disclosure:
- Multi-Airline (200+) Search & PNR Engine: Lets travelers compare fares and baggage rules across 200+ carriers on a single screen in seconds.
- 3D Secure Checkout & TÜRSAB Compliance Layer: Eliminates agency trust friction and maximizes checkout completion rates.
- Dynamic Domestic & International Route Grid: Captures high-intent route-specific SEO queries as dedicated landing hubs.
- 24/7 Advisor-Assisted Ticketing & Changes: Provides human operational backup for complex multi-leg itineraries and urgent schedule changes.
- Real-time search and filtering across 200+ airlines and international hotels
- 15-minute fare-lock guarantee paired with 24/7 travel advisor support
Live Social Proof & Route-Tagged Reviews
50,000+ served passengers, a 4.8/5 Google rating, and route-verified passenger reviews ('Istanbul → Antalya', 'Ankara → London', 'Trabzon → Dubai') reinforce trust directly beneath the search console.
Delivered Digital Capabilities & Sustainable Infrastructure
A streamlined multi-step passenger and 3D Secure checkout funnel minimizes drop-offs across both mobile and desktop sessions. Delivered a resilient, high-conversion travel technology platform built to handle peak seasonal search and ticketing volume.
